Last Updated: 11 July 2025
At Raven Media, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website.
1. Who We Are
Raven Media is a UK-based independent film and documentary production company. This website serves to showcase our work and provide information about our services.
2. What Information We Collect
We only collect personal data that you voluntarily provide through the following forms:
- • Contact Form: Name, email address, and any information you choose to include in your message.
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• Newsletter Sign-Up: Name and email address.
We do not collect payment information or use our website for commercial transactions.
3. How We Use Your Data
We use your personal data to:
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• Respond to your inquiries or messages sent via the contact form
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• Send occasional updates, news, or announcements (only if you’ve opted into our newsletter)
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• Improve our communications and website user experience
We do not sell or share your data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
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• Consent: When you opt into our newsletter or submit the contact form
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• Legitimate Interest: To respond to messages or inquiries you’ve initiated
You may withdraw your consent at any time by unsubscribing from emails or contacting us directly.
5. How We Store and Protect Your Data
We take appropriate technical and organisational measures to ensure your data is secure. Your data is stored on secure, GDPR-compliant platforms and is accessible only to authorised personnel.
We retain your information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
6. Your Rights
As a data subject, you have the right to:
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• Access the personal data we hold about you
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• Request correction or deletion of your data
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• Object to or restrict processing
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• Lodge a complaint with the relevant supervisory authority (e.g. the UK Information Commissioner’s Office)
To exercise your rights, contact us at hello@ravenagency.co.
7. Cookies and Analytics
We may use cookies and third-party tools (e.g., Google Analytics) to understand how visitors use our site. These tools may collect anonymised data such as your browser type, IP address, and usage behaviour. You can disable cookies in your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., Vimeo, YouTube, or portfolio sites). We are not responsible for the content or privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated clearly on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us at:
Email: hello@ravenagency.co
Phone: +44 74 789 07222